Order Picker VNA Training

We provide accredited Order Picker (VNA) Training to companies and organisations in the United Kingdom. We offer flexible-dates and fair pricing giving you the highest quality, one-to-one practical training at your premises.

NORS Training Matrix

The National Operator Registration Scheme (NORS) is the centralised validation; registration and certification scheme for all RTITB accredited training. Check the matrix grid to determine the applicable course.

Successful candidates will be registered on NORS.

Registration on NORS lasts for 3 years from the date of test. Six months prior to expiry, all operators are sent notification that their registration period is due to expire, therefore encouraging re-training/testing and in turn improving safety and efficiency in workplace transport.

Training for Order Picker VNA Training

Order pickers, VNA’s or stackers are industrial trucks with a lifting operating platform, and can be used both as order pickers and also for putting load units into and out of stock. Professional training is essential for using order pickers to understand the load baring capabilities and centre of balance for safe operation.

Course Requirements

Information on minimum training requirements for the Order Picker training course is below: 

Operator ExperienceCourses DurationTrainees Per Course
Novice3/5 DaysMaximum of 3
Experiences2/3 DaysMaximum of 3
Refresher1 DayMaximum of 3
Conversion2 DaysMaximum of 3
  • Novice: For Candidates who have no experience of operating any kind of order picker
  • Experienced: For Candidates with lots of practical experience and no initial formal training
  • Refresher: For Candidates recertification following expiry of their current. Certificate
  • Conversion: For Candidates who have certification on one machine to be trained tested and certified on another

Premises Requirements

  • Telescopic handler in good working and safe condition
  • A room to carry out the theory classroom elements of the course
  • An area of approximately 30sqm to operate the Forklift and conduct practical lessons and test
  • 30 or more empty pallets
  • Loads to lift, move & stack
  • Racking or loads that can be stacked at ground, eye & high levels

RTITB is the largest lift truck training accrediting body in the UK and Ireland.

The Accrediting Bodies Association (Workplace Transport)

Avoid Costly Mistakes

Every year approximately 8,000 fork lift truck accidents are reported to the HSE. This figure represents all workplace accidents. Around 1 in 4 workplace accidents involve a fork lift truck. These accidents come in many forms from damage to equipment and materials to minor injuries, serious injuries and even death. In the vast majority of case, operator error is to blame. It is the responsibility of the employer to provide effective training for their MHE operators under PUWER 1998 and Health and Safety at Work Act 1974. Complying to the above increases safety and minimises the risk of accidents whilst also improving the efficiency of the operator.

Health & Safety at Work

We follow the Approved Code of Practice for rider-operated lift trucks, known as L117, the HSE’s definitive point of reference for fork lift training. L117 has special legal status (if it’s proved you did not follow it, a court will find you at fault, unless you can show you have complied with the law in some other way) so if you stick to it, not only will you ensure your operations are compliant with UK law, they’ll be safe and efficient too. More information can be found on rider-operated lift trucks HSE's website.

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